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Cross Terrain™ Boot
Cross Terrain™ Boot
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Cross Terrain™ Boot
FAQ's
FAQ's
Frequently Asked Questions
SHIPPING QUESTIONS
Where do you ship to? We do ship worldwide. But in case your country is not reached by our courier, we will inform you right away to make necessary changes to your order or refund your order in full. We do not ship to Russia and Ukraine currently.
How much does shipping cost? We offer FREE standard shipping worldwide. Please note, duties and other international shipping charges are non-refundable.
How long does shipping take for US orders? Once your order ships from one of our warehouses, most items are delivered to the customer within 3 - 10 days after the item ships.
Can I ship the products to an address that does not match my billing address? Yes, definitely! During the checkout process you are able to enter any shipping address and specify a different billing address.
How do I track my order? Tracking will be available 1-2 days after your order. Please do reach out to our support team if you haven’t received yours after 3 days by contacting support.
ORDER QUESTIONS
How do I place an order? Please, if your item comes in different sizes or colors, carefully choose your correct size or color choice before clicking "Add to Cart". You will then be directed to our Cart page where you can review your item(s) and proceed to Enter Shipping Address to process your order.
When will I get my order? Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Restassured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, you will receive a shipping confirmation email from our team with tracking details to track your order.
What if I need to modify the contents of my order? If you would like to add items to your existing order, please place an additional order. We do not store your credit card information and cannot process changes made after the order is placed.
What methods of payment do you accept? We accept all major credit cards (VISA, Mastercard, American Express) and PayPal payments.
How do I know that my order is confirmed? Immediately after placing your order you should receive an email notification at the email you entered during the checkout process. Also if you have provided a mobile phone number you will receive notification text messages confirming your order and tracking information.
How do I cancel my order? Cancellations are accepted within 12 hours after an order is placed. Please reach out to our support team immediately if you have to cancel your order for any reason. We process orders as quickly as possible so cancellations are time sensitive.
OTHER QUESTIONS
Where are your items produced? The Neighborhood Online Store partners with various manufacturers from all over the world. We collaborate with both small and giant producers to bring you the highest quality products. Our reliable partners are located in the US, Europe, China, Japan, and many other countries.
What if there are missing items or products arrived incorrectly? For missing or wrongly shipped items, please contact us at hello@theneighborhoodonlinestore.com Please quote your order number (Order #) and provide us with proof. We understand emailing photos or videos is less convenient nowadays. You can always message us and send us the photo/video via Facebook or Instagram for faster response.
Product Features
Product Features
- WeatherSafe™ Suede
- Goodyear Welt construction for longevity
- Premium Paracord Laces
- Custom Developed Reinforced eyelets
- EVA Antimicrobial Shock Absorbing Insole
- Cork-Like Midsoles that Form to Your Feet
- Kevlar Reinforced Toe
- Durable Studded Rubber Outsole
- Handcrafted With Integrity
Find Your Perfect Fit
Find Your Perfect Fit
Runs Small — Order 1 Size Up
These boots are engineered with a snug, performance fit. To avoid tightness in the toe box and the hassle of exchanges, simply choose one size larger than your everyday shoe size.
• Between sizes? Round up.
• Planning to wear thick hiking socks? Definitely size up.
This quick adjustment guarantees day-one comfort and full range of motion on every trail or jobsite.
The Cross Terrain Boot
Engineered to bridge every part of your day—built tough enough for a 12-hour shift, agile enough for weekend hikes, and stylish enough for a night out. A weather-shield suede and rip-stop mesh upper repels light rain and trail debris while staying cool and breathable. Speed-lace eyelets paired with paracord laces lock down instantly, and a padded ankle-lock collar delivers stability on ladders, rocky switchbacks, and city streets alike. Underfoot, a dual-density EVA midsole teams with a removable memory-foam insole to absorb impact and mold to your foot for lasting comfort. Triple-stitched reinforcements and abrasion guards protect every stress point, while a deep, self-cleaning lug outsole maintains confident grip on wet steel, loose gravel, or slick pavement. Finished in a neutral earth tone that pairs with workwear, technical gear, or denim, the Cross Terrain Boot is one pair that’s ready for every mission.
Built By Tradesmen Tested On the Trail
Here's how the Cross Terrain Boot is changing the game for guys who never clock out
Real-World Wins
95%
of wearers said their feet stayed pain-free through 12 hours shifts
93%
felt sure-footed on mud, loose gravel, and steel decking
92%
Love the no-switch versatility- wearing the same pair from Job-site grind to a weekend outdoors trip with out missing a step
80%
love the durability of the boot - many are still wearing the same boot after 5 years
Figures drawn from July 2025 follow-up survey of 3,212 verified UrbanTrek™ customers
Trusted By .....
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